Facebook failed to remove the video of a murder in Cleveland for hours after it was posted, prompting an apology from the social media giant, and a promise to review it’s content review systems.
“As a result of this terrible series of events, we are reviewing our reporting flows to be sure people can report videos and other material that violates our standards as easily and quickly as possible.”
Facebook acknowledged that it’s disabling of the responsible account within 23 minutes of receiving the specific report was still 2 hours after ‘a report of any kind,’ and that they needed to do better.
Industry commentators have been equally scathing and defensive of the social network, as responsibility in the court of public opinion is squarely placed on Facebook’s shoulders. It’s an interesting outcome, especially as social media continues to move from being a place managed by the community to one that apportions responsibility to the network itself, now seen as the police of the community.
The story continues.