Smart speakers are becoming more important and will have a direct impact not only on the Internet of Things and smart homes but also the way we directly interact with each other and the devices we have come to rely on. Amazon will be releasing an upgraded version of its smart speaker shortly and the Apple HomePod is due to be released in a few months. Of course, the speakers themselves are less important than the interactivity with the virtual assistant.
In the early days of the Internet, language was stilted. A Google search, for example, involved directly stating what you wanted in terms so simple a child could easily understand it.
– chinese restaurant sydney
As online communications improved, so did the interaction between humans and computers. Using the Google search example, we would now search for something like –
– best chinese restaurant in sydney with ample parking
With the advent of virtual assistants and smart speakers that can communicate with multiple devices, these requests will move from being online to just being a part of our everyday lives and the way we verbally communicate. Online search requests, which we have become used to will be replaced with requests directly to the supplier of whatever it is we want. For example, rather than using a search engine to find a recipe for blueberry pie, you will tell your smart speaker –
“I am making a blueberry pie for dessert this evening. It will need to be ready to serve at 7:30 PM.”
The recipe will be transferred to your phone so that you can order the ingredients for delivery. The oven will pre-heat with the cooking duration programmed, and reminders will be set for when you should have the ingredients prepared, and when the pie should be in the oven. If you are running late, the oven will notice that the pie isn’t cooking and will advise you exactly how late you will be.
The point, however, is that the communication with devices will be based on outcomes, not discovering information. We will no longer want to know how to do something; we will just want it done. This will translate to online shopping where you will be able to find specific selections of an item –
“Find me a light blue dress under $100 that is suitable for the races.”
Your smart speaker finds the desired product and sends a selection from various stores to your phone or smart television. You order, and that is that.
For business owners, this is a profound shift in how to operate. Where previously promotion and clever positioning were useful tools, now the product itself will operate as part of an online meritocracy where reviews, quality and pricing will be the most important elements.
For all of us, the shift in how we communicate with our devices and as a result how we interact in general will be more in line with our usual ways of communicating. The journey to a completely cohesive online experience continues.